Privacy Policy

1. Who We Are

COMPANY DETAILS

LOVE PRINT is a trading style of Love Printing Ltd whose registered office is at 86-90 PAUL STREET, LONDON, EC2A 4NE

Telephone: 0207 613 7880

Registration No: 07064988

We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For any data protection queries, contact:
Email: hello@loveprintgroup.com
Address: 86-90 Paul Street, London, England, EC2A 4NE

2. Information We Collect

We may collect and process the following information:

a) Information You Provide

  • Name
  • Email address
  • Phone number
  • Billing and delivery address
  • Payment information
  • Files and artwork submitted for printing
  • Any correspondence with us

b) Information Collected Automatically

  • IP address
  • Browser type and version
  • Pages visited
  • Time spent on website
  • Cookies and tracking data

3. How We Use Your Information

We use your information to:

  • Process and fulfil print orders
  • Communicate about your order
  • Provide customer support
  • Process payments
  • Improve our website and services
  • Comply with legal obligations
  • Send marketing communications (only where you have opted in)

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contract (to fulfil your order)
  • Legal obligation (accounting, tax compliance)
  • Legitimate interests (service improvement, fraud prevention)
  • Consent (marketing communications)

5. File Storage & Confidentiality

All files submitted for printing are treated as confidential.
We do not share artwork or documents with third parties except where necessary to complete your order.

Files may be stored securely for a limited period for reprint purposes unless you request deletion.

6. Payment Information

Payments are processed securely via third-party payment providers.
We do not store full card details on our servers.

7. Data Sharing

We may share your data with:

  • Payment processors
  • Delivery couriers
  • IT and hosting providers
  • Accountants or legal authorities where required

We do not sell your personal data.

8. Data Retention

We retain personal data only as long as necessary for:

  • Fulfilling orders
  • Legal compliance
  • Accounting purposes

Marketing data is retained until you unsubscribe.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Object to processing
  • Restrict processing
  • Data portability
  • Withdraw consent (where applicable)

To exercise your rights, contact us at [Insert Email].

10. Cookies

Our website uses cookies to:

  • Improve website functionality
  • Analyse traffic
  • Enhance user experience

You may disable cookies in your browser settings.

11. Changes to This Policy

This privacy policy may be amended from time to time. The most up to date version can be supplied upon request.